Lawyers’ clients outline bugbears, and words matter

Reading this research commissioned by the Legal Ombudsman, Bell Yard firmly concurs that an early, simple, but genuine “sorry” can do wonders for limiting the damage to one’s reputation following a dispute – but be sure to be clear what you’re saying sorry for, and why. We’ve heard lawyers (but not exclusively this profession) who are reluctant to apologise for matters where they can see a technical get out. Failing to put oneself into the shoes of the complainant in an effort to understand their view, is likely to escalate what might be resolved before positions become entrenched. Language does matter. Paraphrasing the infamous Ms Rice-Davies, we would say that wouldn’t we…

 

11 November 2017

Litigation PR

Litigation PR
Eclipse Partnerships Bell Yard was appointed by law firm, Edwin Coe, to raise awareness of a potential investor group action over the now disgraced Eclipse...
Litigation PR
Grenfell Tower Inquiry Bell Yard is advising a core participant of the Grenfell Tower Inquiry....
View more Ligitation PR Case Sudies

Reputation

Reputation Management
Publishing Company Bell Yard assisted the Directors of a traditional UK publishing company, based in the south of England, when they were forced to make t...
Reputation Management
Global 100 Law Firm Bell Yard provided public relations support to an international law firm with offices in London, Europe and the Middle East. Our brief...
View more Reputation Management Case Sudies

Campaigns

Campaigns
Chris Tappin Bell Yard assisted Chris Tappin and his family in attracting media interest in the absurdity of his extradition to the US. After his ap...
Campaigns
Richard O’Dwyer We were asked to assist Richard O’Dwyer, the 23yr old Sheffield Hallam University student who faced prosecution in the US for copyrig...
View more Campaign Case Sudies

Contact us

Bell Yard Communications Limited
21 Fleet Street
London
EC4Y 1AA

Sw: +44 (0) 20 7936 2021

M: Melanie Riley, Director: +44 (0) 7775 591244

Email: Melanie@bell-yard.com